Haggling Over Who Collects Late Child Support Payments Could Leave Some Kids Without

Robert O'Donnell, owner of the McKinney-based company, filed a temporary restraining order in an attempt to prevent the office from seizing the cases. The order was filed in the court of family Judge Lynn Cherry, who says the private Guardian Ad Litem enforces child support obligations more efficiently than the attorney general's office.

"I use the Guardian Ad Litem program in more difficult cases because they get the job done," says Cherry, who worked as a divorce lawyer before taking the bench in 2006. "GAL starts collecting much quicker and stays on top of it." In contrast, the beleaguered state bureaucracy's slow pace often results in parents accumulating tens of thousands of dollars in back child support, she says. "I understand it's a big operation," she says, "but your normal person, how do they pay out $50,000 plus interest?" Cherry was determined not to allow the wrangling between the company and the state to affect families. "I issued a temporary restraining order against the attorney general's office for not complying with the court orders. They decided to arbitrarily take over, and it's inappropriate for a state agency to arbitrarily take over."

Yet Jerry Strickland, attorney general's office spokesman, says there is nothing arbitrary about the state's effort. "The Child Support Division's goal is serving Texas families within the confines of state and federal law," he wrote in an e-mailed statement. A 1996 federal law requires private child support collection firms to get written parental consent before claiming and disbursing payments, and Strickland points out that more than a decade later, "GAL continues to deem itself above the law." O'Donnell, though, says he'd already collected nearly 2,000 consent forms by February 15, when the state moved to seize the cases. As O'Donnell and Judge Cherry fought the order, the attorney general's office slapped Cherry and the other family judges with a mandamus—an extraordinary judicial order that in this case was intended to require the judges to remove Guardian Ad Litem from 2,300 court-ordered child support judgments.

The Texas Attorney General Office's Child Support Division has been recognized for leading the country in child support collections, with $2.3 billion in the 2007 fiscal year, and Attorney General Greg Abbott touted the office's pursuit of deadbeat dads in his 2006 re-election campaign. Yet Cherry and other family court judges say Guardian Ad Litem is often a better alternative to a state office that faces the classic problems of any large bureaucracy—an overwhelming amount of work, an unwieldy staff and a stubborn reliance on layers of procedure that handicap the state's ability to help poor, single mothers.

O'Donnell, who started Guardian Ad Litem in 1986, says the attorney general's office is engaging in a "witch hunt" against him in order to shutter his business. "They want me gone," he says, pointing out that the state office receives federal funding based in part on the amount of child support it collects. "It's all about the money. It's expanding the bureaucracy."

Strickland, the attorney general's spokesman, says that claim is untrue because regardless of whether payments are made through the GAL or directly to parents, they're included in federal funding calculations.

Today's power struggle between O'Donnell's company and the attorney general's office goes back nearly a decade. O'Donnell, the son of a retired district judge, in 1985 designed software to track child support obligations and began a pilot program for automated enforcement. He began with 300 cases and raised the compliance rate from 30-40 percent to around 90 percent in one year. He'd planned to sell his software to the state but wound up building his own business when family judges started to appoint him to track missing child support payments. Formerly called Child Support Systems Inc., O'Donnell's Guardian Ad Litem charges non-custodial parents a flat $10-per-month fee for collecting payments, instead of the 30 percent levied by most private collection agencies.

"The program proved itself under the direction of the family judges," O'Donnell says. "We had a great relationship with every attorney general from [Jim] Maddox to [John] Cornyn." By the mid-'90s, his agency was managing some 22,000 cases in Dallas and Collin counties and boasted an 87 percent success rate in securing and disbursing child support.